Contact

Olivia Caregiver Academy Support

Clear help for learners, caregivers, and families.

Questions about courses, membership, certificates, or Olivia Home Care Services? Choose the right support path below and we will help you move forward.

How can we help?

Using the correct support path helps us respond accurately. Please do not include private medical details, passwords, or sensitive personal information in your first email.

Course & account support

Get help with enrollment, lessons, assessments, membership access, passwords, or your learner dashboard.

View learner guidance →

Certificate questions

Access an earned certificate or learn how Olivia verifies course completion while protecting learner privacy.

Certificate verification →

Home care inquiries

Looking for non-medical home care in Lancaster, York, Chester, or Berks County? Visit Olivia Home Care Services.

Visit Olivia Home Care →

Training scope: Academy certificates document completion of Olivia training. They do not represent professional licensure, college credit, or government accreditation.

Contact us directly

For learner, membership, partnership, or certificate support, email the academy. Include your name, the course or page involved, and a brief description of what you need.